High winds, saturated ground and sudden branch failure can leave a tree blocking a driveway, leaning onto a structure or suspended above an area people need to use. Branch by Branch Tree Services provides emergency assistance during extended operating hours, helping customers make the area safer and restore essential access.

If there is an immediate danger to life, a tree is affecting a public road or branches are touching electrical equipment, contact the appropriate emergency authority or network operator first. Do not approach hanging branches, unstable stems or fallen material under tension.

Urgent attendance may be appropriate when a tree or large branch has fallen across a driveway, entrance or access route; a split limb is hanging above a building, vehicle or frequently used area; a tree has moved at the base or developed a sudden lean; or storm damage has left part of the crown unstable.

Not every broken branch requires immediate night-time work. Photographs and a clear description help the team understand the situation, identify obvious hazards and decide whether attendance is urgent or can be arranged safely in daylight.

Customers will be given straightforward guidance rather than encouraged to treat routine work as an emergency.

Emergency assistance is available within the business’s published working hours:

Monday to Friday: 7:00 am to 11:00 pm

Saturday: 7:00 am to 9:30 pm

Sunday: Closed

These extended hours provide support well into the evening without suggesting a 24-hour or Sunday service. Availability and arrival time depend on location, current workload, weather and whether the site can be approached safely.

The first priority is to understand the immediate risk. The team may establish a safe working area, remove unstable branches, reduce weight from damaged sections or dismantle the affected tree in a controlled sequence. If complete removal cannot be finished safely during the initial visit, the area can be secured and the remaining work planned.

Storm-damaged material can behave unpredictably. Branches may be twisted, compressed or supported by nearby structures. Controlled cutting and rigging techniques help manage the load and protect roofs, fences, sheds, greenhouses and neighbouring property.

Once the immediate hazard has been addressed, the team will explain any remaining work. This may include further reduction, complete removal, stump work or a return visit when daylight and weather conditions make the next stage safer.

Call 07397 729405 and, where it is safe to do so, send WhatsApp photographs taken from a distance. Include the property address, what has fallen or moved, what it is touching, whether access is blocked and whether any utility lines or public areas are involved.

Branch by Branch handles urgent tree work across York and nearby communities, including Elvington and Tollerton. Agreed timber, branches and debris are removed as part of the completed work.